Privacy Policy - Gardeners West Ham

At Gardeners West Ham, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: Name, email address, phone number, and mailing address.
Non-Personal Information: Browser type, operating system, and browsing patterns.
Payment Information: Credit card details and billing information.
Usage Data: Information about how you use our website and services.

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To provide and maintain our gardening services.
Communication: To send updates, newsletters, and promotional materials.
Improvement of Services: To understand how our services are used and to enhance user experience.
Transaction Processing: To process payments and manage billing.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Sensitive information is encrypted using industry-standard protocols.
Access Controls: Only authorized personnel have access to personal data.
Regular Audits: We conduct regular security assessments to identify and address vulnerabilities.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Session Cookies: To remember your session and keep you logged in.
Preference Cookies: To store your preferences and settings.
Analytics Cookies: To analyze website traffic and usage patterns.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Your Rights and Choices

You have the right to:

Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request the deletion of your personal information under certain conditions.
Opt-Out: Opt-out of receiving promotional communications from us.

To exercise these rights, please contact us using the information provided in the Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.